• Opportunity to work as a Program Officer with HealthPathways Melbourne team, using your stakeholder engagement and project management skills to make a real impact on healthcare access and outcomes across the community.
• Full Time (1.0 FTE), Maximum Term role until 30 June 2027.
• Remuneration: Band 3 - $73,605.21 - $88,997.93+ 12% superannuation
• Generous NFP salary packaging options up to $18,550.
• Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)

We encourage you to apply at your earliest convenience, as we will be reviewing applications and conducting interviews as we receive applications until the closing date. The role may close before the closing date once a suitable candidate is found!

About the role

Reporting to the Manager, HealthPathways Melbourne, this dynamic Program Officer role offers the opportunity to help shape and strengthen how healthcare is delivered across the community. You'll work closely with GP clinical editors and a broad network of stakeholders to develop and enhance clinical referral pathways, ensuring they remain practical, relevant, and responsive to local needs.

From coordinating Clinical Working Groups to managing content and feedback processes, you'll play a key role in bringing clinical expertise and system collaboration together. This is an ideal role for a proactive professional who enjoys stakeholder engagement and project coordination, and wants to make a tangible impact on patient care and access to services.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN) - Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western suburbs and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

What are PHNs?

PHNs have been established with two key objectives:

• Increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
• Improving coordination of care to ensure people receive the right care in the right place, at the right time.

At NWMPHN, we offer:

• Flexible working arrangements, including work-from-home options.
• Up to 6 days of Paid ‘Life Leave' per calendar year for cultural celebrations, family events, birthdays etc.
• Support for parents with Paid Parental Leave options.
• Additional Paid leave during End-of-Year close down period.
• Generous NFP salary packaging, health and wellbeing programs, and professional development opportunities.
• Supportive and inclusive workplace culture.
• Opportunities for professional development and career progression.

For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/

What will my typical week look like?

• Coordinating and tracking HealthPathways projects, maintaining plans, timelines, and identifying risks and solutions.
• Gathering and updating local service provider information to keep pathways accurate and relevant.
• Collaborating with internal teams and external partners to map services and identify gaps in care.
• Supporting commissioning activities, including working with providers to ensure services are evidence-based and person-centred.
• Coordinating Clinical Working Groups and supporting stakeholder meetings.
• Building and maintaining relationships with GP editors, clinicians, and service providers.
• Liaising with stakeholders and contributing to communication and engagement activities.
• Monitoring program performance and preparing reports to support delivery and continuous improvement.

• Identifying opportunities to enhance the effectiveness and reach of the HealthPathways Program.

Key resources:

• NWMPHN Primary Care Engagement Strategy
• NWMPHN Strategic Plan 2024 - 2028

About you:

• Tertiary qualifications in project management, health service management, public administration, clinical studies, or a related field.
• Knowledge of the Victorian health system, particularly across primary care.
• Experience applying project management principles, including planning, monitoring, and reporting.
• Strong stakeholder engagement skills, with the ability to build and maintain relationships across diverse groups.
• Excellent written and verbal communication skills, with the ability to produce clear, high-quality reports.
• A proactive, organised approach, with the ability to manage competing priorities in a complex environment.
• Flexible and willing to undertake occasional offsite travel as required.

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at careers@nwmphn.org.au

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check and Working with Children Check.