• Opportunity to support and strengthen the primary health care workforce through the delivery of high-quality education and professional development initiatives.
• Full-time (1.0 FTE), maximum-term role until 02 October 2026
• Remuneration: Band 2 - $64,462.86 - $73,325.34 + 12% superannuation
• Generous NFP salary packaging options for up to $18,550
• Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)
  

About the role

The Program Support Officer, Workforce Development supports the coordination and delivery of education and professional development initiatives for the primary health care workforce across North Western Melbourne.

As part of the Workforce Development team within the Health Systems Integration business unit, you will support access to high-quality continuing professional development (CPD), networking events and capacity-building initiatives for health professionals. You will work collaboratively with internal and external stakeholders to coordinate education activities, support workforce planning and contribute to projects that strengthen primary care capability.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.

What are PHNs?

PHNs have been established with two key objectives:

• increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
• improving coordination of care to ensure people receive the right care in the right place, at the right time

At NWMPHN, we offer:

• Flexible working arrangements, including work-from-home options.
• 6 days of additional leave per calendar year supporting work-life balance
• Additional paid leave during end of year close period.
• NFP salary packaging options for up to $18,550
• Generous paid parental leave for all carers
• Stay fit with access to 249+ gym and pool facilities via Fitness Passport
• Option to apply for additional purchased leave (48/52)
• Opportunities for professional development and career progression.
• Access to Employee Assistance Programs

For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/

A typical week may include:

• Coordinating the planning, marketing, registration and delivery of CPD and networking events
• Ensuring educational activities are accessible through multiple formats, including webinars, online learning and regional events
• Managing the administration of CPD, including calendars, reporting, accreditation requirements and data capture
• Supporting the development of resources for primary care
• Supporting project teams using project management approaches
• Engaging with internal staff and external stakeholders to support capability building across primary care
• Collecting and analysing feedback and outcomes data to inform future planning and improvement
• Contributing to workforce development initiatives and projects aligned with NWMPHN priorities

About you:

• Qualifications or relevant experience in events management, education/training or a related field
• Current driver's license and own a vehicle to travel to locations
• Strong communication skills with the ability to engage effectively both verbally and in writing
• Proficient in the use of technology, systems and digital platforms.
• Demonstrated experience coordinating events, training or professional development
• Ability to work collaboratively within a team while managing competing priorities

Desirable

• Experience in healthcare and/or understanding of the primary care system
• Experience developing high quality training materials
• RACGP Education Activity Representative status

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at careers@nwmphn.org.au

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check, Victorian Working with Children Check and have a driver's licence.